Shipping Policy
Welcome to BuyPAA.COM! We value your trust and strive to ensure a smooth and reliable shipping experience. Please read our shipping policy carefully to understand how we handle orders, deliveries, and returns.
Shipping Locations
We currently ship our products within India and to select international destinations. Please check if your location is serviceable during the checkout process. If your region is not listed, feel free to contact us for assistance.
Processing Time
- Orders are processed within 2-4 business days (excluding weekends and public holidays) after payment confirmation.
- For custom or made-to-order items, the processing time may take 7-10 business days. These timelines will be mentioned in the product description.
Shipping Methods & Delivery Times
Domestic Shipping /Delivery(Within India):
- Standard Delivery: 5-7 business days
- Express Delivery: 3-4 business days
International Shipping/Delivery:
- Standard Delivery: 10-15 business days
- Express Delivery: 5-10 business days
Note: Delivery times may vary based on the destination, customs clearance, and unforeseen delays. Public holidays in both the origin and destination countries may affect delivery timelines.
Shipping Costs
- Shipping charges are calculated based on the weight, dimensions, and destination of your order. The exact shipping cost will be displayed at checkout.
- For orders above a certain value (as mentioned on our website), we may offer free shipping within India or discounted rates for international shipping.
Customs and Import Duties
For international orders, customs and import duties may apply. These charges vary by country and are the responsibility of the customer. We recommend contacting your local customs office for detailed information.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package. Please allow 24-48 hours for the tracking information to update.
Missing or Delayed Packages
If your package has not arrived within the expected delivery time, please:
- Check the tracking status for updates.
- Contact your local courier office.
- Reach out to us at support@buypaa.com for further assistance. We’re here to help resolve the issue promptly.
Returns Due to Incorrect Address
Please ensure that your shipping address is accurate and complete at the time of placing your order. If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for reshipping charges.
Damaged or Lost Packages
- In case your order arrives damaged, please contact us within 48 hours of delivery with photographs of the damaged product and packaging.
- If your package is lost in transit, we will work with the courier to locate it. If the package cannot be found, we will offer a replacement or refund as per our refund policy.
Contact Us
If you have any questions about our shipping policy, please contact us:
Email: support@buypaa.com
We’re committed to making your shopping experience hassle-free. Thank you for choosing BuyPAA.COM!